VTE400 - Hospital & Career Management

Outline information
Schools offering this subject
Last revision date Sep 30, 2019 12:01:20 AM
Last review date Dec 2, 2019 12:15:00 AM

Subject Title
Hospital & Career Management

Subject Description
The purpose of this course is to have the tools necessary to be successful in both your personal and professional career. It is important to remember that the role of the veterinary technician is vital to the successful management and operation of a veterinary practice. This subject is designed to provide you with the skills and knowledge necessary to meet the needs of today?s veterinary practice.

Learning Outcomes
Upon successful completion of this subject the student will be able to:

Upon successful completion of VTE400, you should be able to:

  •  Understand and effectively participate in constructive communications within teams including conflict resolution
  •  Develop customer service skills and techniques to assist with effective client communications
  •  Have successfully prepared a personal professional resume and other supportive documents. Also includes preparing for employment interviews
  •  Develop effective marketing tools within a veterinary context
  •  Develop essential skills for problem solving skills as they relate to professionalism and ethics with a special emphasis on the VT role in ethical dilemmas
  •  Gain an awareness of human resource laws in Ontario including the Employment Standards Act (2000), wages and benefits, and personnel management
  •  Develop basic business management skills including basic accounting, payroll, inventory control, accounts receivable
  •  Gain practical working knowledge of practice management software systems (minimum of one)

Essential Employability Skills
Communicate clearly, concisely and correctly in the written, spoken and visual form that fulfils the purpose and meets the needs of the audience.

Show respect for diverse opinions, values, belief systems, and contributions of others.

Interact with others in groups or teams in ways that contribute to effective working relationships and the achievement of goals.

Manage the use of time and other resources to complete projects.

Take responsibility for one's own actions, decisions, and consequences.

Academic Integrity
Seneca upholds a learning community that values academic integrity, honesty, fairness, trust, respect, responsibility and courage. These values enhance Seneca's commitment to deliver high-quality education and teaching excellence, while supporting a positive learning environment. Ensure that you are aware of Seneca's Academic Integrity Policy which can be found at: http://www.senecacollege.ca/about/policies/academic-integrity-policy.html Review section 2 of the policy for details regarding approaches to supporting integrity. Section 2.3 and Appendix B of the policy describe various sanctions that can be applied, if there is suspected academic misconduct (e.g., contract cheating, cheating, falsification, impersonation or plagiarism).

Please visit the Academic Integrity website http://open2.senecac.on.ca/sites/academic-integrity/for-students to understand and learn more about how to prepare and submit work so that it supports academic integrity, and to avoid academic misconduct.

All students and employees have the right to study and work in an environment that is free from discrimination and/or harassment. Language or activities that defeat this objective violate the College Policy on Discrimination/Harassment and shall not be tolerated. Information and assistance are available from the Student Conduct Office at student.conduct@senecacollege.ca.

Accommodation for Students with Disabilities
The College will provide reasonable accommodation to students with disabilities in order to promote academic success. If you require accommodation, contact the Counselling and Accessibility Services Office at ext. 22900 to initiate the process for documenting, assessing and implementing your individual accommodation needs.