TRV301 - Legal Liability and Risk Management

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Last revision date Sep 30, 2019 12:57:17 AM
Last review date Dec 2, 2019 12:15:24 AM

Subject Title
Legal Liability and Risk Management

Subject Description
This course will introduce students to an overview of the Canadian Legal System, and Laws, relating to human rights, contracts, consumer protection, insurance and agency. It will also examine the concepts of risk management and legal liability in Tourism, Recreation, and Hospitality sectors. Legal issues pertaining to tourism and travel industries in the context of improving tourism management, day-to-day operations, decision making, and service leadership will be explored.

Credit Status
One credit towards the Global Tourism Business Diploma, and Tourism – Services Management (Travel Services Specialization).

Learning Outcomes
Upon successful completion of this subject the student will be able to:

  1. Identify the potential for risk or liability in contract, negligence and/or violation of statutory regulations within a variety of tourism organizations.
  2. Understand how legal knowledge provides tools for risk management, and be able to apply them in tort and contract law situations.
  3. Define the Canadian Legal System.
  4. Understand the laws surrounding the tourism and travel, recreation and hospitality sectors.
  5. Contribute and comply with continuous improvement of organizational practices, policies and procedures (e.g. standard operating procedures (SOPs) security and accessibility in the workplace, standards, legal obligations to support and maintain an efficient, effective, secure, and safe tourism operation.
  6. Contribute to the improvement of a risk management plan and to the implementation of contingency plans.
  7. Follow procedures associated with an organization’s risk management plan, and appropriate protocols in the event of an emergency.
  8. Comply with all relevant statutory requirements (e.g. Accessibility for Ontarians with Disabilities Act, 2005 Personal Information Protection and Electronic Documents Act, S.C. 2000, Privacy  Act. 1975, Freedom of Information and Protection of Privacy Act, 1990), as well as codes of ethics and professional practices and standards related to tourism roles and specializations.
  9. Use correct business etiquette and adhere to professional standards of dress, hygiene, and grooming. 

Essential Employability Skills
Respond to written, spoken, or visual messages in a manner that ensures effective communication.

Apply a systematic approach to solve problems.

Use a variety of thinking skills to anticipate and solve problems.

Locate, select, organize, and document information using appropriate technology and information systems.

Analyze, evaluate, and apply relevant information from a variety of sources.

Show respect for diverse opinions, values, belief systems, and contributions of others.

Interact with others in groups or teams in ways that contribute to effective working relationships and the achievement of goals.

Manage the use of time and other resources to complete projects.

Take responsibility for one's own actions, decisions, and consequences.

Academic Integrity
Seneca upholds a learning community that values academic integrity, honesty, fairness, trust, respect, responsibility and courage. These values enhance Seneca's commitment to deliver high-quality education and teaching excellence, while supporting a positive learning environment. Ensure that you are aware of Seneca's Academic Integrity Policy which can be found at: Review section 2 of the policy for details regarding approaches to supporting integrity. Section 2.3 and Appendix B of the policy describe various sanctions that can be applied, if there is suspected academic misconduct (e.g., contract cheating, cheating, falsification, impersonation or plagiarism).

Please visit the Academic Integrity website to understand and learn more about how to prepare and submit work so that it supports academic integrity, and to avoid academic misconduct.

All students and employees have the right to study and work in an environment that is free from discrimination and/or harassment. Language or activities that defeat this objective violate the College Policy on Discrimination/Harassment and shall not be tolerated. Information and assistance are available from the Student Conduct Office at

Accommodation for Students with Disabilities
The College will provide reasonable accommodation to students with disabilities in order to promote academic success. If you require accommodation, contact the Counselling and Accessibility Services Office at ext. 22900 to initiate the process for documenting, assessing and implementing your individual accommodation needs.