TCN800 - Technical Writing II

Outline information
Semester
Schools offering this subject
Last revision date Apr 8, 2019 11:34:46 AM
Last review date Apr 8, 2019 11:34:53 AM

Subject Title
Technical Writing II

Subject Description
Students produce a (min.) 25-page user, policy, or training manual following all steps in the documentation life cycle and managing the project to completion.

Learning Outcomes
Upon successful completion of this subject the student will be able to:

Upon successful completion of this subject, students will have the ability to:
- perform effective audience and content analysis addressing the needs of their selected client
- identify information sources and conduct research for manual content
- conduct effective interviews with clients and subject matter experts
- apply knowledge of design techniques to create a pleasing, effective and readable document
- develop a project plan/outline for the project
- select and produce effective and appropriate graphics and visual aids
- shape the content into a usable form appropriate for the audience
- create an effective index
? conduct an effective review process
? conduct usability and quality assurance testing on their document
? present a finished product to peers and clients
? establish an evaluation and maintenance plan for their document
? use FrameMaker 6.0 or above at expert level

Academic Integrity
Seneca upholds a learning community that values academic integrity, honesty, fairness, trust, respect, responsibility and courage. These values enhance Seneca's commitment to deliver high-quality education and teaching excellence, while supporting a positive learning environment. Ensure that you are aware of Seneca's Academic Integrity Policy which can be found at: http://www.senecacollege.ca/about/policies/academic-integrity-policy.html Review section 2 of the policy for details regarding approaches to supporting integrity. Section 2.3 and Appendix B of the policy describe various sanctions that can be applied, if there is suspected academic misconduct (e.g., contract cheating, cheating, falsification, impersonation or plagiarism).

Please visit the Academic Integrity website http://open2.senecac.on.ca/sites/academic-integrity/for-students to understand and learn more about how to prepare and submit work so that it supports academic integrity, and to avoid academic misconduct.

Discrimination/Harassment
All students and employees have the right to study and work in an environment that is free from discrimination and/or harassment. Language or activities that defeat this objective violate the College Policy on Discrimination/Harassment and shall not be tolerated. Information and assistance are available from the Student Conduct Office at student.conduct@senecacollege.ca.

Accommodation for Students with Disabilities
The College will provide reasonable accommodation to students with disabilities in order to promote academic success. If you require accommodation, contact the Counselling and Accessibility Services Office at ext. 22900 to initiate the process for documenting, assessing and implementing your individual accommodation needs.