TCN800 - Technical Writing II

Outline information
Schools offering this subject
Last revision date 2018-04-10 12:40:16.868
Last review date 2018-04-10 12:40:21.419

Subject Title
Technical Writing II

Subject Description
Students produce a (min.) 25-page user, policy, or training manual following all steps in the documentation life cycle and managing the project to completion.

Learning Outcomes
Upon successful completion of this subject the student will be able to:

Upon successful completion of this subject, students will have the ability to:
- perform effective audience and content analysis addressing the needs of their selected client
- identify information sources and conduct research for manual content
- conduct effective interviews with clients and subject matter experts
- apply knowledge of design techniques to create a pleasing, effective and readable document
- develop a project plan/outline for the project
- select and produce effective and appropriate graphics and visual aids
- shape the content into a usable form appropriate for the audience
- create an effective index
? conduct an effective review process
? conduct usability and quality assurance testing on their document
? present a finished product to peers and clients
? establish an evaluation and maintenance plan for their document
? use FrameMaker 6.0 or above at expert level

Cheating and Plagiarism
Each student should be aware of the College's policy regarding Cheating and Plagiarism. Seneca's Academic Policy will be strictly enforced.

To support academic honesty at Seneca College, all work submitted by students may be reviewed for authenticity and originality, utilizing software tools and third party services. Please visit the Academic Honesty site on for further information regarding cheating and plagiarism policies and procedures.

All students and employees have the right to study and work in an environment that is free from discrimination and/or harassment. Language or activities that defeat this objective violate the College Policy on Discrimination/Harassment and shall not be tolerated. Information and assistance are available from the Student Conduct Office at

Accommodation for Students with Disabilities
The College will provide reasonable accommodation to students with disabilities in order to promote academic success. If you require accommodation, contact the Counselling and Disabilities Services Office at ext. 22900 to initiate the process for documenting, assessing and implementing your individual accommodation needs.