TCN710 - User Experience Design

Outline information
Schools offering this subject
Last revision date Mar 3, 2020 11:13:35 AM
Last review date Mar 3, 2020 12:22:39 PM

Subject Title
User Experience Design

Subject Description
What makes an experience intuitive, valuable, and meaningful? User Experience Design (UXD) gives designers and content creators the tools to empathize with the user to create meaningful experiences. This course provides students an introduction to the discipline of UX and an understanding of the tools and methodologies used for design choices. Students gain the knowledge to work on teams that integrate the user, business, and technology to build better experiences.

Learning Outcomes
Upon successful completion of this subject the student will be able to:

1. Identify the foundations of UX and their relevance to design and implementation.
2. Illustrate principles of UX such as design thinking, prototyping, continuous discovery and research insights to identify patterns in user behavior.
3. Apply UX practices within the context of technical writing objectives and deliverables.
4. Develop personas to create an empathetic connection with the user.
5. Interpret user research to identify needs and assess documentation usability.
6. Integrate feedback from user research, design reviews, and critiques to support the development of a user experience design strategy.
7. Create a strategic plan, including the business, user, and technology goals to support a company documentation strategy.

Academic Integrity
Seneca upholds a learning community that values academic integrity, honesty, fairness, trust, respect, responsibility and courage. These values enhance Seneca's commitment to deliver high-quality education and teaching excellence, while supporting a positive learning environment. Ensure that you are aware of Seneca's Academic Integrity Policy which can be found at: Review section 2 of the policy for details regarding approaches to supporting integrity. Section 2.3 and Appendix B of the policy describe various sanctions that can be applied, if there is suspected academic misconduct (e.g., contract cheating, cheating, falsification, impersonation or plagiarism).

Please visit the Academic Integrity website to understand and learn more about how to prepare and submit work so that it supports academic integrity, and to avoid academic misconduct.

All students and employees have the right to study and work in an environment that is free from discrimination and/or harassment. Language or activities that defeat this objective violate the College Policy on Discrimination/Harassment and shall not be tolerated. Information and assistance are available from the Student Conduct Office at

Accommodation for Students with Disabilities
The College will provide reasonable accommodation to students with disabilities in order to promote academic success. If you require accommodation, contact the Counselling and Accessibility Services Office at ext. 22900 to initiate the process for documenting, assessing and implementing your individual accommodation needs.