SSW212 - Interviewing Skills and Principles

Outline information
Schools offering this subject
Last revision date Mar 6, 2020 11:33:29 AM
Last review date Mar 6, 2020 12:58:08 PM

Subject Title
Interviewing Skills and Principles

Subject Description
Students are introduced to the micro skills of interviewing used in the empowerment based helping interviews. These will include identifying and implementing active listening skills and effective interviewing techniques and principles of practice. All interviewing is expected to follow inclusivity practice, cultural sensitivity, awareness and safety.     

Credit Status
One Credit in the Social Service Worker Diploma Program.

Learning Outcomes
Upon successful completion of this subject the student will be able to:

  1. Recognize the interview as a social service worker intervention tool
  2. Differentiate cultural responses necessary when conducting an empowerment based helping interview
  3. Demonstrate giving and receiving informed consent
  4. Use attending skills in an interview
  5. Use encouraging, paraphrasing and summarizing in an interview
  6. Use open and closed questions during an interview
  7. Demonstrate reflection of feelings during an interview
  8. Use client observation skills in an interview
  9. Conduct an interview using the five stages of an interview: initiating the interview, gathering data, mutual goal setting, working/exploring and terminating.
  10. Apply the (7) seven Social Service Work Intervention Principles: Individualization, Purposeful Expression of Feelings, Controlled Emotional Involvement, Acceptance, Nonjudgemental Attitude, Confidentiality and Client Self-Determination.

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