SPM610 - Evolutions Spa

Outline information
Semester
Schools offering this subject
Last revision date Sep 24, 2018 12:33:24 AM
Last review date Oct 26, 2018 1:10:18 PM

Subject Title
Evolutions Spa

Subject Description
Students will actively participate in all tasks involved in day to day operations of Evolutions, including management functions, booking appointments, performing advanced medical client services, recommending home care products, and marketing spa services and products.

Credit Status
1 Credit

Learning Outcomes
Upon successful completion of this subject the student will be able to:

  1. Demonstrate professionalism by arriving on time and having a clean, neat appearance according to Lab and Program Guidelines;
  2. Create promotions to enhance student learning and, to increase revenue within the store;
  3. Follow proper hygiene procedures by disinfecting implements after each use and keeping the store and clinic as well as all work stations clean;
  4. Demonstrate helpful and professional attitude when greeting the client and working with other students and staff;
  5. Perform all services in an efficient manner, and show gratitude to the client;
  6. Actively participate in all set-up procedures and work effectively as a team member;
  7. Perform a Needs Analysis, Client Consultation and 5Point Product Presentation for services performed in Spa;
  8. Accurately and efficiently complete a prescription sheet and recommendations for future spa treatments;
  9. Calculate individual performance statistics and receipt analysis (i.e. #of receipts, average $receipt, #items/receipts);
  10. Analyze client retention rates;
  11. Perform client acquisition techniques;
  12. Demonstrate the ability to accurately follow directions, both verbal and written;
  13. Demonstrate the ability to work within assigned time frames to meet deadlines.

Essential Employability Skills
Communicate clearly, concisely and correctly in the written, spoken and visual form that fulfils the purpose and meets the needs of the audience.

Respond to written, spoken, or visual messages in a manner that ensures effective communication.

Apply a systematic approach to solve problems.

Use a variety of thinking skills to anticipate and solve problems.

Locate, select, organize, and document information using appropriate technology and information systems.

Analyze, evaluate, and apply relevant information from a variety of sources.

Show respect for diverse opinions, values, belief systems, and contributions of others.

Interact with others in groups or teams in ways that contribute to effective working relationships and the achievement of goals.

Manage the use of time and other resources to complete projects.

Take responsibility for one's own actions, decisions, and consequences.

Academic Integrity
Seneca upholds a learning community that values academic integrity, honesty, fairness, trust, respect, responsibility and courage. These values enhance Seneca's commitment to deliver high-quality education and teaching excellence, while supporting a positive learning environment. Ensure that you are aware of Seneca's Academic Integrity Policy which can be found at: http://www.senecacollege.ca/about/policies/academic-integrity-policy.html Review section 2 of the policy for details regarding approaches to supporting integrity. Section 2.3 and Appendix B of the policy describe various sanctions that can be applied, if there is suspected academic misconduct (e.g., contract cheating, cheating, falsification, impersonation or plagiarism).

Please visit the Academic Integrity website http://open2.senecac.on.ca/sites/academic-integrity/for-students to understand and learn more about how to prepare and submit work so that it supports academic integrity, and to avoid academic misconduct.

Discrimination/Harassment
All students and employees have the right to study and work in an environment that is free from discrimination and/or harassment. Language or activities that defeat this objective violate the College Policy on Discrimination/Harassment and shall not be tolerated. Information and assistance are available from the Student Conduct Office at student.conduct@senecacollege.ca.

Accommodation for Students with Disabilities
The College will provide reasonable accommodation to students with disabilities in order to promote academic success. If you require accommodation, contact the Counselling and Accessibility Services Office at ext. 22900 to initiate the process for documenting, assessing and implementing your individual accommodation needs.