SOC270 - Interpersonal and Intercultural Communications

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Last revision date Dec 7, 2020 9:55:11 AM
Last review date Dec 7, 2020 9:56:01 AM

Subject Title
Interpersonal and Intercultural Communications

Subject Description
Interpersonal communication is an important contributor to our personal and professional success.  As society becomes increasingly diverse, communicative and cultural competence are necessary for effective communication.  This course begins with understanding the self as well as others and how factors such as personality, culture and language affect how we communicate.  It then examines communication skills, considering both face-to-face and mediated communication, to offer practical and theoretical insights into how we communicate individually and in groups.  This course is designed to assist you to better communicate with people from other social, ethnic, and cultural backgrounds.
Co-requisite: EAC149 or equivalent.

Credit Status
One General Education elective credit in the Sciences and Social Sciences category.

Please note: Students that are enrolled in ECE program cannot take SOC270 to gain a general education credit as it is too similar to core courses in the program.

Learning Outcomes
Upon successful completion of this subject the student will be able to:

  1. Discuss the roles of personal experience, individual traits, and culture in communication.
  2. Explain the skills related to communication and how they contribute to effective messaging.
  3. Analyze the barriers to communication as they relate to parts of the communication model.
  4. Compare the similarities and differences in communication with people from different cultures.
  5. Discuss the ways in which social factors such as age, gender, and social class influence communication.
  6. Identify strategies to adapt to individual differences in order to effectively communicate in a variety of situations.
  7. Utilize reflective practices to discuss interpersonal communication skills.

Essential Employability Skills
Communicate clearly, concisely and correctly in the written, spoken and visual form that fulfils the purpose and meets the needs of the audience.

Respond to written, spoken, or visual messages in a manner that ensures effective communication.

Apply a systematic approach to solve problems.

Use a variety of thinking skills to anticipate and solve problems.

Locate, select, organize, and document information using appropriate technology and information systems.

Analyze, evaluate, and apply relevant information from a variety of sources.

Show respect for diverse opinions, values, belief systems, and contributions of others.

Interact with others in groups or teams in ways that contribute to effective working relationships and the achievement of goals.

Manage the use of time and other resources to complete projects.

Take responsibility for one's own actions, decisions, and consequences.

Academic Integrity
Seneca upholds a learning community that values academic integrity, honesty, fairness, trust, respect, responsibility and courage. These values enhance Seneca's commitment to deliver high-quality education and teaching excellence, while supporting a positive learning environment. Ensure that you are aware of Seneca's Academic Integrity Policy which can be found at: Review section 2 of the policy for details regarding approaches to supporting integrity. Section 2.3 and Appendix B of the policy describe various sanctions that can be applied, if there is suspected academic misconduct (e.g., contract cheating, cheating, falsification, impersonation or plagiarism).

Please visit the Academic Integrity website to understand and learn more about how to prepare and submit work so that it supports academic integrity, and to avoid academic misconduct.

All students and employees have the right to study and work in an environment that is free from discrimination and/or harassment. Language or activities that defeat this objective violate the College Policy on Discrimination/Harassment and shall not be tolerated. Information and assistance are available from the Student Conduct Office at

Accommodation for Students with Disabilities
The College will provide reasonable accommodation to students with disabilities in order to promote academic success. If you require accommodation, contact the Counselling and Accessibility Services Office at ext. 22900 to initiate the process for documenting, assessing and implementing your individual accommodation needs.