RBC261 - Business Communications II

Outline information
Semester
Schools offering this subject
Last revision date Nov 2, 2018 9:50:52 AM
Last review date Nov 2, 2018 9:50:52 AM

Subject Title
Business Communications II

Subject Description
This subject will develop the students' ability to effectively communicate in a business environment using basic verbal communication strategies. Students will acquire fundamental principles and techniques of professional verbal communication and embed these skills through practice in the classroom.

Credit Status
1 Credit

Learning Outcomes
Upon successful completion of this subject the student will be able to:

  1. Use the "you-viewpoint", active voice, positive language (words) and courtesy to foster goodwill in verbal communication;
  2. Select and organize content for effective formal presentations using an established plan for verbal presentations and speeches;
  3. Use a prescribed format for making information, persuasive and impromptu speeches, and introducing others;
  4. Demonstrate the ability to effectively transmit messages verbally and nonverbally during presentations;
  5. Demonstrate confidence, sincerity, friendliness, thoroughness and the control of nervousness in a verbal presentation;
  6. Demonstrate the ability to critically self reflect following class presentations;
  7. Create and correctly use cue cards;
  8. Use strong visual aids to support speeches and verbal presentations;
  9. Demonstrate the ability to work within assigned time frames to meet deadlines.

Essential Employability Skills
Communicate clearly, concisely and correctly in the written, spoken and visual form that fulfils the purpose and meets the needs of the audience.

Respond to written, spoken, or visual messages in a manner that ensures effective communication.

Apply a systematic approach to solve problems.

Locate, select, organize, and document information using appropriate technology and information systems.

Show respect for diverse opinions, values, belief systems, and contributions of others.

Manage the use of time and other resources to complete projects.

Take responsibility for one's own actions, decisions, and consequences.

Academic Integrity
Seneca upholds a learning community that values academic integrity, honesty, fairness, trust, respect, responsibility and courage. These values enhance Seneca's commitment to deliver high-quality education and teaching excellence, while supporting a positive learning environment. Ensure that you are aware of Seneca's Academic Integrity Policy which can be found at: http://www.senecacollege.ca/about/policies/academic-integrity-policy.html Review section 2 of the policy for details regarding approaches to supporting integrity. Section 2.3 and Appendix B of the policy describe various sanctions that can be applied, if there is suspected academic misconduct (e.g., contract cheating, cheating, falsification, impersonation or plagiarism).

Please visit the Academic Integrity website http://open2.senecac.on.ca/sites/academic-integrity/for-students to understand and learn more about how to prepare and submit work so that it supports academic integrity, and to avoid academic misconduct.

Discrimination/Harassment
All students and employees have the right to study and work in an environment that is free from discrimination and/or harassment. Language or activities that defeat this objective violate the College Policy on Discrimination/Harassment and shall not be tolerated. Information and assistance are available from the Student Conduct Office at student.conduct@senecacollege.ca.

Accommodation for Students with Disabilities
The College will provide reasonable accommodation to students with disabilities in order to promote academic success. If you require accommodation, contact the Counselling and Accessibility Services Office at ext. 22900 to initiate the process for documenting, assessing and implementing your individual accommodation needs.