OPM400 - Production & Operations Management - Manufacturing & Services

Outline information
Schools offering this subject
Last revision date Jun 3, 2019 12:42:46 AM
Last review date Jul 15, 2019 3:50:14 PM

Subject Title
Production & Operations Management - Manufacturing & Services

Subject Description
This subject is an introduction to the study of operations management. Students will study the general principles and techniques used in providing goods and services to satisfy customer demand. On completion of this subject, the student will understand the generalized and technical principles involved in operations management, and be able to apply the various problem solving techniques in the analysis of practical operations management situations. The student will demonstrate these decision making and analytical techniques in written form. This subject is a basic grounding in the field of operations. This field is an intricate part of all organizations, manufacturing and service, as well as both the profit and not-for-profit sectors.

Credit Status
One credit.

Note: This is a compulsory subject in the 4th semester of the following Business Administration Diploma Programs: Management, Entrepreneurship and Small Business, Purchasing and Supply Management and Retail Management.

Learning Outcomes
Upon successful completion of this subject the student will be able to:

  1. Explain the role of the operations manager, and explain how operations management contributes to society.
  2. Differentiate between corporate strategy and operations strategy, and demonstrate how they are important to a firm's competitiveness.
  3. Apply forecasting methods and determine their effectiveness in predicting demand of a company.
  4. Apply process measurements to track and evaluate a firms performance.
  5. Identify the three basic types of layout and the circumstances under which each is used.
  6. Understand various quality initiatives that are used by firms to monitor and improve operational performance.
  7. Explain supply chain concepts that contribute to the effective flow of goods and services from supplier to consumer.

Essential Employability Skills
Communicate clearly, concisely and correctly in the written, spoken and visual form that fulfils the purpose and meets the needs of the audience.

Respond to written, spoken, or visual messages in a manner that ensures effective communication.

Use a variety of thinking skills to anticipate and solve problems.

Locate, select, organize, and document information using appropriate technology and information systems.

Analyze, evaluate, and apply relevant information from a variety of sources.

Manage the use of time and other resources to complete projects.

Academic Integrity
Seneca upholds a learning community that values academic integrity, honesty, fairness, trust, respect, responsibility and courage. These values enhance Seneca's commitment to deliver high-quality education and teaching excellence, while supporting a positive learning environment. Ensure that you are aware of Seneca's Academic Integrity Policy which can be found at: http://www.senecacollege.ca/about/policies/academic-integrity-policy.html Review section 2 of the policy for details regarding approaches to supporting integrity. Section 2.3 and Appendix B of the policy describe various sanctions that can be applied, if there is suspected academic misconduct (e.g., contract cheating, cheating, falsification, impersonation or plagiarism).

Please visit the Academic Integrity website http://open2.senecac.on.ca/sites/academic-integrity/for-students to understand and learn more about how to prepare and submit work so that it supports academic integrity, and to avoid academic misconduct.

All students and employees have the right to study and work in an environment that is free from discrimination and/or harassment. Language or activities that defeat this objective violate the College Policy on Discrimination/Harassment and shall not be tolerated. Information and assistance are available from the Student Conduct Office at student.conduct@senecacollege.ca.

Accommodation for Students with Disabilities
The College will provide reasonable accommodation to students with disabilities in order to promote academic success. If you require accommodation, contact the Counselling and Accessibility Services Office at ext. 22900 to initiate the process for documenting, assessing and implementing your individual accommodation needs.