LSP320 - Interpersonal Communications

Outline information
Schools offering this subject
Last revision date Jul 6, 2021 11:16:18 PM
Last review date Jul 6, 2021 11:16:53 PM

Subject Title
Interpersonal Communications

Subject Description
This subject is an introduction to the skills required to consciously and effectively relate to others.  Students will be expected to demonstrate an appropriate level of competence in interpersonal communication skills and self- awareness. This course enables students to explore the impact that one?s interpersonal skills and attitude has on their careers. Through self-assessments, skill building exercises and practice, participants will develop a variety of interpersonal skills such as active listening, assertive communications, stress management, negotiating skills, and conflict management.

Credit Status
LSP320 is a required subject in the Bachelor of Child Development and Therapeutic Recreation Degree.

Learning Outcomes
Upon successful completion of this subject the student will be able to:

At the conclusion of the course students should be able to:

1.      Construct an individual interpersonal skills development plan that recognizes one's own communication style.
2.      Use effective verbal and non-verbal communication methods required for the workplace.
3.      Analyze perceptions, attitudes, self-concept and emotions in the development of self-leadership attributes.
4.      Explain ways to manage conflict positively and productively
5.      Analyze sources of personal power and political behavior in an organization in order to influence others.
6.      Construct coping strategies for reducing personal and work related stress.

Essential Employability Skills

    •  Communicate clearly, concisely and correctly in the written, spoken and visual form that fulfils the purpose and meets the needs of the audience.

    •  Respond to written, spoken, or visual messages in a manner that ensures effective communication.

    •  Use a variety of thinking skills to anticipate and solve problems.

    •  Locate, select, organize, and document information using appropriate technology and information systems.

    •  Analyze, evaluate, and apply relevant information from a variety of sources.

    •  Show respect for diverse opinions, values, belief systems, and contributions of others.

    •  Interact with others in groups or teams in ways that contribute to effective working relationships and the achievement of goals.

    •  Manage the use of time and other resources to complete projects.

    •  Take responsibility for one's own actions, decisions, and consequences.

Academic Integrity
Seneca upholds a learning community that values academic integrity, honesty, fairness, trust, respect, responsibility and courage. These values enhance Seneca's commitment to deliver high-quality education and teaching excellence, while supporting a positive learning environment. Ensure that you are aware of Seneca's Academic Integrity Policy which can be found at: Review section 2 of the policy for details regarding approaches to supporting integrity. Section 2.3 and Appendix B of the policy describe various sanctions that can be applied, if there is suspected academic misconduct (e.g., contract cheating, cheating, falsification, impersonation or plagiarism).

Please visit the Academic Integrity website to understand and learn more about how to prepare and submit work so that it supports academic integrity, and to avoid academic misconduct.

All students and employees have the right to study and work in an environment that is free from discrimination and/or harassment. Language or activities that defeat this objective violate the College Policy on Discrimination/Harassment and shall not be tolerated. Information and assistance are available from the Student Conduct Office at

Accommodation for Students with Disabilities
The College will provide reasonable accommodation to students with disabilities in order to promote academic success. If you require accommodation, contact the Counselling and Accessibility Services Office at ext. 22900 to initiate the process for documenting, assessing and implementing your individual accommodation needs.