IBS607 - Consulting Across Cultures

Outline information
Semester
Schools offering this subject
Last revision date 2024-01-29 00:50:10.573
Last review date 2024-02-05 00:15:02.969

Subject Title
Consulting Across Cultures

Subject Description
Cultural differences, if not understood, can be a significant barrier to the implementation and success of a business venture. Today's international business manager must be able to lead and work effectively when interacting with people from other cultures or living in other cultural environments.

In this course you will examine diversity in cultural settings and/or people that you will encounter in your business career. You will develop, implement, and analyze a variety of strategies and communication styles to address cross cultural variables.

This is a practical and interactive "how to" subject, providing graduate students with professional managerial tools to develop and implement strategies to understand, communicate and negotiate effectively within various cultural environments and to address the impact of cultural diversity on an organization's integrative internal and external initiatives in the context of our globalizing world.

Credit Status
IBS607 is a one credit subject.

Learning Outcomes
Upon successful completion of this subject the student will be able to:

  1. Analyze the impact of cultural differences on business operations and practices
  2. Develop, implement and analyze strategies to address differences related to cultural etiquette, business protocols, ethical standards and legal practices (e,g. importance of contracts)
  3. Analyze issues risks and limitations and develop and implement effective cross-cultural communication and negotiation strategies to manage unanticipated variables and achieve mutually acceptable outcomes
  4. Assess the advantages of having a multilingual, culturally diverse workforce when developing international business opportunities.
  5. Discuss the importance of corporate ethics and social responsibility in support of integrative diversity and effective communication from a management perspective.
  6. Develop proficiency in the analysis of intercultural business cases to understand cultural dynamics and develop and implement effective strategies in communication, management and negotiation.

Essential Employability Skills
    •  Respond to written, spoken, or visual messages in a manner that ensures effective communication.

    •  Interact with others in groups or teams in ways that contribute to effective working relationships and the achievement of goals.

    •  Manage the use of time and other resources to complete projects.

    •  Take responsibility for one's own actions, decisions, and consequences.

Academic Integrity
Seneca upholds a learning community that values academic integrity, honesty, fairness, trust, respect, responsibility and courage. These values enhance Seneca's commitment to deliver high-quality education and teaching excellence, while supporting a positive learning environment. Ensure that you are aware of Seneca's Academic Integrity Policy which can be found at: http://www.senecapolytechnic.ca/about/policies/academic-integrity-policy.html Review section 2 of the policy for details regarding approaches to supporting integrity. Section 2.3 and Appendix B of the policy describe various sanctions that can be applied, if there is suspected academic misconduct (e.g., contract cheating, cheating, falsification, impersonation or plagiarism).

Please visit the Academic Integrity website http://open2.senecac.on.ca/sites/academic-integrity/for-students to understand and learn more about how to prepare and submit work so that it supports academic integrity, and to avoid academic misconduct.

Discrimination/Harassment
All students and employees have the right to study and work in an environment that is free from discrimination and/or harassment. Language or activities that defeat this objective violate the College Policy on Discrimination/Harassment and shall not be tolerated. Information and assistance are available from the Student Conduct Office at student.conduct@senecapolytechnic.ca.

Accommodation for Students with Disabilities
The College will provide reasonable accommodation to students with disabilities in order to promote academic success. If you require accommodation, contact the Counselling and Accessibility Services Office at ext. 22900 to initiate the process for documenting, assessing and implementing your individual accommodation needs.

Camera Use and Recordings - Synchronous (Live) Classes
Synchronous (live) classes may be delivered in person, in a Flexible Learning space, or online through a Seneca web conferencing platform such as MS Teams or Zoom. Flexible Learning spaces are equipped with cameras, microphones, monitors and speakers that capture and stream instructor and student interactions, providing an in-person experience for students choosing to study online.

Students joining a live class online may be required to have a working camera in order to participate, or for certain activities (e.g. group work, assessments), and high-speed broadband access (e.g. Cable, DSL) is highly recommended. In the event students encounter circumstances that impact their ability to join the platform with their camera on, they should reach out to the professor to discuss. Live classes may be recorded and made available to students to support access to course content and promote student learning and success.

By attending live classes, students are consenting to the collection and use of their personal information for the purposes of administering the class and associated coursework. To learn more about Seneca's privacy practices, visit Privacy Notice.