HTM405 - Catering Management

Outline information
Semester
Schools offering this subject
Last revision date Sep 30, 2019 12:57:22 AM
Last review date Dec 2, 2019 12:15:24 AM

Subject Title
Catering Management

Subject Description
This course provides a thorough introduction to the Catering Industry, including both on-premise and off-premise Catering businesses. Students learn and apply skills and concepts related to: client relations, menu planning based on clients' needs (including cultural/ethnic sensitive needs), current catering practices (including beverage management and function room selection and set-up), catering pricing methods, scheduling and client relations.

Credit Status
One credit towards the Tourism Services Management - Meetings, Incentives, Conventions, Conferences & Events Specialization diploma.

Learning Outcomes
Upon successful completion of this subject the student will be able to:

1. Describe types of caterers and catering operations (including the differences between "on-premise" and "off-premise") and their importance to event planning.
2. Design menus to successfully match the food and beverage service to an event, taking into consideration event purpose, budget, nutritional needs, special diets and sustainability principles.
3. Select an appropriate service style for any given event type.
4. Select and design appropriate function room set-ups to meet space and service requirements.
5. Use standard catering industry terminology for food and beverage products and service.
6. Apply methods for estimating the food, beverage and labour needed for an event.
7. Explain the difference between various types of MICE including low cost events and deep market events.
8. Describe the typical people, organizations, venues and suppliers that catering managers and staff must deal with.
9. Discuss the elements of successful contracts and negotiations. Explain the types of documentation caterers use, specifically the Banquet Event Order (BEO), event resume and contract and complete a BEO for an event.
10. In addition to these vocational learning outcomes, the student will have opportunities for personal development toward the essential employability skills of the diploma program.
11. Use business etiquette and adhere to professional standards of dress, hygiene and grooming.

Essential Employability Skills
Communicate clearly, concisely and correctly in the written, spoken and visual form that fulfils the purpose and meets the needs of the audience.

Respond to written, spoken, or visual messages in a manner that ensures effective communication.

Execute mathematical operations accurately.

Apply a systematic approach to solve problems.

Use a variety of thinking skills to anticipate and solve problems.

Locate, select, organize, and document information using appropriate technology and information systems.

Analyze, evaluate, and apply relevant information from a variety of sources.

Show respect for diverse opinions, values, belief systems, and contributions of others.

Interact with others in groups or teams in ways that contribute to effective working relationships and the achievement of goals.

Manage the use of time and other resources to complete projects.

Take responsibility for one's own actions, decisions, and consequences.

Academic Integrity
Seneca upholds a learning community that values academic integrity, honesty, fairness, trust, respect, responsibility and courage. These values enhance Seneca's commitment to deliver high-quality education and teaching excellence, while supporting a positive learning environment. Ensure that you are aware of Seneca's Academic Integrity Policy which can be found at: http://www.senecacollege.ca/about/policies/academic-integrity-policy.html Review section 2 of the policy for details regarding approaches to supporting integrity. Section 2.3 and Appendix B of the policy describe various sanctions that can be applied, if there is suspected academic misconduct (e.g., contract cheating, cheating, falsification, impersonation or plagiarism).

Please visit the Academic Integrity website http://open2.senecac.on.ca/sites/academic-integrity/for-students to understand and learn more about how to prepare and submit work so that it supports academic integrity, and to avoid academic misconduct.

Discrimination/Harassment
All students and employees have the right to study and work in an environment that is free from discrimination and/or harassment. Language or activities that defeat this objective violate the College Policy on Discrimination/Harassment and shall not be tolerated. Information and assistance are available from the Student Conduct Office at student.conduct@senecacollege.ca.

Accommodation for Students with Disabilities
The College will provide reasonable accommodation to students with disabilities in order to promote academic success. If you require accommodation, contact the Counselling and Accessibility Services Office at ext. 22900 to initiate the process for documenting, assessing and implementing your individual accommodation needs.