HST830 - Performance Management

Outline information
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Last revision date Jul 5, 2021 1:45:30 PM
Last review date Jul 8, 2021 4:26:44 PM

Subject Title
Performance Management

Subject Description
In this course, students will explore the processes involved in facilitating employee performance. Performance management will be presented as an ongoing process that attempts to match employee contributions with organizational goals and strategies. While recognizing the importance of work standards and the need for corrective actions, the focus is organizational success and an efficient integration of all organizational systems.

Credit Status
One credit.

Learning Outcomes
Upon successful completion of this subject the student will be able to:

  1. Discuss environmental trends that make performance management critical today.
  2. Compare and contrast the relationships between the organizational mission, goals and performance objectives.
  3. Use appropriate measurement processes to measure the productivity of a variety of jobs and recommend ways to increase productivity.
  4. Design a reward system that will maximize employee performance and productivity.
  5. Design a job to enhance employee involvement.
  6. Evaluate the design of a performance appraisal system with respect to its ability to promote performance both with individuals and teams.
  7. Critique a performance management challenge and select an appropriate strategy for improving performance.
  8. Describe an approach to facilitate continuous learning and create a learning organization.
  9. Use appropriate coaching, counseling and/or discipline techniques to improve employee performance.
  10. Use a performance management audit report to determine the success of a performance management program and develop recommendations for improvement of that program.

Essential Employability Skills

    •  Communicate clearly, concisely and correctly in the written, spoken and visual form that fulfils the purpose and meets the needs of the audience.

    •  Respond to written, spoken, or visual messages in a manner that ensures effective communication.

    •  Apply a systematic approach to solve problems.

    •  Use a variety of thinking skills to anticipate and solve problems.

    •  Interact with others in groups or teams in ways that contribute to effective working relationships and the achievement of goals.

    •  Manage the use of time and other resources to complete projects.

    •  Take responsibility for one's own actions, decisions, and consequences.

Academic Integrity
Seneca upholds a learning community that values academic integrity, honesty, fairness, trust, respect, responsibility and courage. These values enhance Seneca's commitment to deliver high-quality education and teaching excellence, while supporting a positive learning environment. Ensure that you are aware of Seneca's Academic Integrity Policy which can be found at: http://www.senecacollege.ca/about/policies/academic-integrity-policy.html Review section 2 of the policy for details regarding approaches to supporting integrity. Section 2.3 and Appendix B of the policy describe various sanctions that can be applied, if there is suspected academic misconduct (e.g., contract cheating, cheating, falsification, impersonation or plagiarism).

Please visit the Academic Integrity website http://open2.senecac.on.ca/sites/academic-integrity/for-students to understand and learn more about how to prepare and submit work so that it supports academic integrity, and to avoid academic misconduct.

All students and employees have the right to study and work in an environment that is free from discrimination and/or harassment. Language or activities that defeat this objective violate the College Policy on Discrimination/Harassment and shall not be tolerated. Information and assistance are available from the Student Conduct Office at student.conduct@senecacollege.ca.

Accommodation for Students with Disabilities
The College will provide reasonable accommodation to students with disabilities in order to promote academic success. If you require accommodation, contact the Counselling and Accessibility Services Office at ext. 22900 to initiate the process for documenting, assessing and implementing your individual accommodation needs.