GWL377 - Volunteer Program Management

Outline information
Schools offering this subject
Last revision date Sep 24, 2020 9:21:10 AM
Last review date Sep 24, 2020 9:21:10 AM

Subject Title
Volunteer Program Management

Subject Description
In this course students learn the scope of practice and professional values and steps of volunteer program management within the framework of Volunteer Canada's Standards of Practices. They learn how to plan, implement, and evaluate volunteer programs. There is an emphasis on interacting with seniors as volunteers, as the baby boom generation becomes a major source of potential volunteers. Students will have the opportunity to practice and apply skills relating to various components of the volunteer program management process.

Credit Status
One credit

Learning Outcomes
Upon successful completion of this subject the student will be able to:

  1. Identify the scope of practice of a volunteer program manager (cognitive, comprehension)
  2. Explain the impact of the baby boom generation on the voluntary sector
  3. Apply in assignments and in class exercises the professional standards, and codes of ethical conduct (cognitive, comprehension, application, synthesis)
  4. Explain the steps of planning, implementing and evaluating a volunteer program (comprehension)
  5. Apply the planning process for starting a volunteer program (cognitive, comprehension, application)
  6. Apply the principles of volunteer recruitment (cognitive, application)
  7. Apply the role and techniques of volunteer interviewing demonstrated in role plays (cognitive, comprehension, application)

Essential Employability Skills
Communicate clearly, concisely and correctly in the written, spoken and visual form that fulfils the purpose and meets the needs of the audience.

Respond to written, spoken, or visual messages in a manner that ensures effective communication.

Execute mathematical operations accurately.

Apply a systematic approach to solve problems.

Use a variety of thinking skills to anticipate and solve problems.

Locate, select, organize, and document information using appropriate technology and information systems.

Analyze, evaluate, and apply relevant information from a variety of sources.

Show respect for diverse opinions, values, belief systems, and contributions of others.

Interact with others in groups or teams in ways that contribute to effective working relationships and the achievement of goals.

Manage the use of time and other resources to complete projects.

Take responsibility for one's own actions, decisions, and consequences.

Academic Integrity
Seneca upholds a learning community that values academic integrity, honesty, fairness, trust, respect, responsibility and courage. These values enhance Seneca's commitment to deliver high-quality education and teaching excellence, while supporting a positive learning environment. Ensure that you are aware of Seneca's Academic Integrity Policy which can be found at: Review section 2 of the policy for details regarding approaches to supporting integrity. Section 2.3 and Appendix B of the policy describe various sanctions that can be applied, if there is suspected academic misconduct (e.g., contract cheating, cheating, falsification, impersonation or plagiarism).

Please visit the Academic Integrity website to understand and learn more about how to prepare and submit work so that it supports academic integrity, and to avoid academic misconduct.

All students and employees have the right to study and work in an environment that is free from discrimination and/or harassment. Language or activities that defeat this objective violate the College Policy on Discrimination/Harassment and shall not be tolerated. Information and assistance are available from the Student Conduct Office at

Accommodation for Students with Disabilities
The College will provide reasonable accommodation to students with disabilities in order to promote academic success. If you require accommodation, contact the Counselling and Accessibility Services Office at ext. 22900 to initiate the process for documenting, assessing and implementing your individual accommodation needs.