FSO110 - Flight Attendant Specific - Policies and Procedures

Outline information
Semester
Schools offering this subject
Last revision date Jul 15, 2019 11:29:27 AM
Last review date Jul 15, 2019 11:29:27 AM

Subject Title
Flight Attendant Specific - Policies and Procedures

Subject Description
This course introduces students to a career as a Flight Attendant. The Flight Attendant job description and all its inherent responsibilities will be reviewed with a focus on the requirement to successfully pass an airline demanding and stressful Initial Training Program. Many responsibilities of the position are mandated by Transport Canada, so their role in enforcing regulations, will also be covered. The review of the above two components will then lead into discussions of policies that dictate uniforms, grooming, punctuality and reliability and the influence they have on safety and an airline place in the market. Students will also be introduced to the Canadian Aviation Regulations in relation to how and when a Crewmember works onboard an aircraft. For that reason, Flight Attendant lifestyle and work/life balance will be reviewed as students practice bidding and building a monthly block of work. The course will wrap up with a reflection on how regulations, policies, procedures and schedules all make great demands upon Cabin Crewmembers.

Credit Status
Credit Status will be provided in the class by the professor's.

Learning Outcomes
Upon successful completion of this subject the student will be able to:


Learning Outcomes will be provided by Professor in the class.

Essential Employability Skills
Communicate clearly, concisely and correctly in the written, spoken and visual form that fulfils the purpose and meets the needs of the audience.

Respond to written, spoken, or visual messages in a manner that ensures effective communication.

Locate, select, organize, and document information using appropriate technology and information systems.

Analyze, evaluate, and apply relevant information from a variety of sources.

Show respect for diverse opinions, values, belief systems, and contributions of others.

Interact with others in groups or teams in ways that contribute to effective working relationships and the achievement of goals.

Manage the use of time and other resources to complete projects.

Take responsibility for one's own actions, decisions, and consequences.

Academic Integrity
Seneca upholds a learning community that values academic integrity, honesty, fairness, trust, respect, responsibility and courage. These values enhance Seneca's commitment to deliver high-quality education and teaching excellence, while supporting a positive learning environment. Ensure that you are aware of Seneca's Academic Integrity Policy which can be found at: http://www.senecacollege.ca/about/policies/academic-integrity-policy.html Review section 2 of the policy for details regarding approaches to supporting integrity. Section 2.3 and Appendix B of the policy describe various sanctions that can be applied, if there is suspected academic misconduct (e.g., contract cheating, cheating, falsification, impersonation or plagiarism).

Please visit the Academic Integrity website http://open2.senecac.on.ca/sites/academic-integrity/for-students to understand and learn more about how to prepare and submit work so that it supports academic integrity, and to avoid academic misconduct.

Discrimination/Harassment
All students and employees have the right to study and work in an environment that is free from discrimination and/or harassment. Language or activities that defeat this objective violate the College Policy on Discrimination/Harassment and shall not be tolerated. Information and assistance are available from the Student Conduct Office at student.conduct@senecacollege.ca.

Accommodation for Students with Disabilities
The College will provide reasonable accommodation to students with disabilities in order to promote academic success. If you require accommodation, contact the Counselling and Accessibility Services Office at ext. 22900 to initiate the process for documenting, assessing and implementing your individual accommodation needs.