FSM420 - Consumer Protection and Privacy

Outline information
Schools offering this subject
Last revision date Sep 30, 2019 12:06:33 AM
Last review date Dec 2, 2019 12:15:03 AM

Subject Title
Consumer Protection and Privacy

Subject Description
Privacy is foremost in the minds of the public in their utilization of financial services. Confidentiality is key to the reputation of financial institutions in their provision of services to the public. The public wants assurance that their personal information is adequately protected in the electronic documents that are core to the management of financial services management. There is also concern about the ever present potential for identity theft and the misappropriation of their personal wealth and damage to their credit reputation. This subject will familiarize students with the core issues of privacy management in the financial services environment and provide them with the competencies required to design and administer a comprehensive privacy compliance management program. Students will also be familiarized with practices and techniques to safeguard financial services organizations from identity theft.

Credit Status
One credit.

Learning Outcomes
Upon successful completion of this subject the student will be able to:

1. Demonstrate an understanding of key concepts associated with privacy.
2. Articulate the challenges posed to privacy by technology and identity theft.
3. Demonstrate a working knowledge of the privacy regulatory environment in a national and international context.
4. Explain the dynamic of access to information/privacy protection dynamic in the public sector.
5. Demonstrate a working knowledge of the Personal Information and Protection and Electronic Documents Act (PIPEDA).
6. Develop and manage a privacy compliance program in the financial services sector.
7. Develop and manage an identity theft program in the financial services sector.
8. Determine the role of the Financial Consumer Agency of Canada in protecting the rights of consumers of financial services and products.

Academic Integrity
Seneca upholds a learning community that values academic integrity, honesty, fairness, trust, respect, responsibility and courage. These values enhance Seneca's commitment to deliver high-quality education and teaching excellence, while supporting a positive learning environment. Ensure that you are aware of Seneca's Academic Integrity Policy which can be found at: http://www.senecacollege.ca/about/policies/academic-integrity-policy.html Review section 2 of the policy for details regarding approaches to supporting integrity. Section 2.3 and Appendix B of the policy describe various sanctions that can be applied, if there is suspected academic misconduct (e.g., contract cheating, cheating, falsification, impersonation or plagiarism).

Please visit the Academic Integrity website http://open2.senecac.on.ca/sites/academic-integrity/for-students to understand and learn more about how to prepare and submit work so that it supports academic integrity, and to avoid academic misconduct.

All students and employees have the right to study and work in an environment that is free from discrimination and/or harassment. Language or activities that defeat this objective violate the College Policy on Discrimination/Harassment and shall not be tolerated. Information and assistance are available from the Student Conduct Office at student.conduct@senecacollege.ca.

Accommodation for Students with Disabilities
The College will provide reasonable accommodation to students with disabilities in order to promote academic success. If you require accommodation, contact the Counselling and Accessibility Services Office at ext. 22900 to initiate the process for documenting, assessing and implementing your individual accommodation needs.