ECP210 - Health and Stress Management

Outline information
Schools offering this subject
Last revision date May 12, 2020 9:10:30 AM
Last review date May 12, 2020 9:10:30 AM

Subject Title
Health and Stress Management

Subject Description
Emergency Communicators have an elevated risk of occupational stress from their professional activities and techniques of stress management and mental health first aid are critical aids in this professional field. In this subject, stress and its consequences on mental health are explored in the classroom. 

Credit Status
This is a 911 & Emergency Services Communications Program prescribed credit.

Learning Outcomes
Upon successful completion of this subject the student will be able to:

1.     Define the various types of stress and its impacts on an emergency telecommunicator’s health and well-being.

2.     Identify the sources of stress in general and those sources unique to emergency services personnel.

3.     Differentiate good and bad, chronic and acute stress and the signs and symptoms of the various forms of stress.

4.     Explain the key concepts of workplace stress, job burnout and critical incident stress and the importance of their early and effective recognition.

5.     Explain the importance of mitigating workplace stress in relation to an emergency telecommunicator’s overall mental health.

6.     Identify the relationship between stress and disease.

7.     Describe the importance of good nutrition and a healthy lifestyle in relation to mental health and stress reduction for emergency telecommunicators.

8.     Assess the key components of Mental Health First Aid and its importance for emergency telecommunicators.

9.     Examine specific mental health issues including: substance-related disorders, mood related disorders, anxiety & trauma-related disorders, and psychotic disorders. 


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