CTA340 - Public Administration Skills

Outline information
Semester
Schools offering this subject
Last revision date 2018-08-23 09:40:00.111
Last review date 2018-08-23 09:40:00.111

Subject Title
Public Administration Skills

Subject Description
The student will gain knowledge about the general management practices for working at the different levels of government, as well as specialized administrative strategies as applied in a court or tribunal setting, such as Caseflow Management. This subject draws on the National Association of Court Managers? core essentials to introduce students to the knowledge and skills required for effective action and contribution by staff in Canadian courts, tribunals and other public service organizations. Theory of public administration is balanced with practical student application of knowledge and skills to work in today's public service with an emphasis on group skills and group work. Time permitting, a Myers-Briggs Type Indicator or other personality instrument may be used to enhance the student's communication and team work skills.

Credit Status
This is a credit subject applicable towards the Court and Tribunal Administration Diploma Program offered through the School of Legal and Public Administration.

Learning Outcomes
Upon successful completion of this subject the student will be able to:

1. Demonstrate an understanding of issues related to the basic nature of public administration, including assumptions about bureaucratic organizations and the differences and similarities between public and private sector administration.

2. Demonstrate an understanding of the theory and practice of public administration in Canada, including the machinery of government, and the connection to the role of courts and tribunals.

3. Learn about contemporary human resources issues of the public service, including court administration.

4. Through case study and group exercises, learn how to use basic administrative tools and develop skills in connection with administration of courts, tribunals and the public service.

5. Use a working knowledge of the Myers-Briggs Type Indicator or another instrument to explain the various individual personality types and how they affect individual perception and behaviour in the workplace. Apply this knowledge to working effectively in groups.

6. Demonstrate an attitude of professionalism, as evidenced by an ability to meet deadlines, complete assignments and perform tests and in-class assignments as scheduled.

Essential Employability Skills
Communicate clearly, concisely and correctly in the written, spoken and visual form that fulfils the purpose and meets the needs of the audience.

Respond to written, spoken, or visual messages in a manner that ensures effective communication.

Use a variety of thinking skills to anticipate and solve problems.

Analyze, evaluate, and apply relevant information from a variety of sources.

Show respect for diverse opinions, values, belief systems, and contributions of others.

Interact with others in groups or teams in ways that contribute to effective working relationships and the achievement of goals.

Manage the use of time and other resources to complete projects.

Take responsibility for one's own actions, decisions, and consequences.

Cheating and Plagiarism
Each student should be aware of the College's policy regarding Cheating and Plagiarism. Seneca's Academic Policy will be strictly enforced.

To support academic honesty at Seneca College, all work submitted by students may be reviewed for authenticity and originality, utilizing software tools and third party services. Please visit the Academic Honesty site on http://library.senecacollege.ca for further information regarding cheating and plagiarism policies and procedures.

Discrimination/Harassment
All students and employees have the right to study and work in an environment that is free from discrimination and/or harassment. Language or activities that defeat this objective violate the College Policy on Discrimination/Harassment and shall not be tolerated. Information and assistance are available from the Student Conduct Office at student.conduct@senecacollege.ca.

Accommodation for Students with Disabilities
The College will provide reasonable accommodation to students with disabilities in order to promote academic success. If you require accommodation, contact the Counselling and Disabilities Services Office at ext. 22900 to initiate the process for documenting, assessing and implementing your individual accommodation needs.