COM460 - Intercultural Communication

Outline information
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Last revision date Mar 7, 2019 1:43:10 PM
Last review date Mar 18, 2019 12:15:00 AM

Subject Title
Intercultural Communication

Subject Description
This course explores ways in which cultural differences affect communication. Students must initially define culture as it pertains not only to racial or religious denominations, but also includes age groups, genders, social affluence levels, and group affiliations. From verbal expressions to body language, it is important for effective communicators to understand the message that is actually being sent and/or received.

Credit Status
One General Education Credit.

Learning Outcomes
Upon successful completion of this subject the student will be able to:

1.  Define the concept of a culture.
2.  Explore the implications of cultural diversity.
3.  Understand the role of communication in culture and recognize cultural variables that appear through communication.
4.  Examine barriers to intercultural communications, adjustment to other cultures and culture shock.
5.  Observe and evaluate verbal and non verbal components of intercultural communications.
6.  Build intercultural skills.
7.  Analyze attitudes and stereotyping in problematic discourse.
8.  Avoid dominance or inappropriate accommodation in intercultural communications.
9.  Write and speak critically about interpersonal communications using a mature and informed vocabulary.
10. Analyze a case study in poor intercultural communication and articulate possible solutions in writing.

Essential Employability Skills
Communicate clearly, concisely and correctly in the written, spoken and visual form that fulfils the purpose and meets the needs of the audience.

Respond to written, spoken, or visual messages in a manner that ensures effective communication.

Use a variety of thinking skills to anticipate and solve problems.

Locate, select, organize, and document information using appropriate technology and information systems.

Analyze, evaluate, and apply relevant information from a variety of sources.

Show respect for diverse opinions, values, belief systems, and contributions of others.

Interact with others in groups or teams in ways that contribute to effective working relationships and the achievement of goals.

Manage the use of time and other resources to complete projects.

Take responsibility for one's own actions, decisions, and consequences.

Academic Integrity
Seneca upholds a learning community that values academic integrity, honesty, fairness, trust, respect, responsibility and courage. These values enhance Seneca's commitment to deliver high-quality education and teaching excellence, while supporting a positive learning environment. Ensure that you are aware of Seneca's Academic Integrity Policy which can be found at: Review section 2 of the policy for details regarding approaches to supporting integrity. Section 2.3 and Appendix B of the policy describe various sanctions that can be applied, if there is suspected academic misconduct (e.g., contract cheating, cheating, falsification, impersonation or plagiarism).

Please visit the Academic Integrity website to understand and learn more about how to prepare and submit work so that it supports academic integrity, and to avoid academic misconduct.

All students and employees have the right to study and work in an environment that is free from discrimination and/or harassment. Language or activities that defeat this objective violate the College Policy on Discrimination/Harassment and shall not be tolerated. Information and assistance are available from the Student Conduct Office at

Accommodation for Students with Disabilities
The College will provide reasonable accommodation to students with disabilities in order to promote academic success. If you require accommodation, contact the Counselling and Accessibility Services Office at ext. 22900 to initiate the process for documenting, assessing and implementing your individual accommodation needs.