BHM883 - Mediation and Negotiation Strategies

Outline information
Semester
Schools offering this subject
Last revision date 2023-10-02 00:02:57.158
Last review date 2023-12-04 00:15:01.243

Subject Title
Mediation and Negotiation Strategies

Subject Description
In this course, students study the importance of the use of alternative dispute resolution processes in both public and private sectors as a less formal, cost-effective strategy to resolve problems, improve working relationships, and enhance productivity. This course introduces students to the theory and practice of mediation with a strong emphasis on the practical application of problem solving and negotiation skills.

Credit Status
1 credit

Learning Outcomes
Upon successful completion of this subject the student will be able to:

Link learning outcomes from subject outline to the evaluations. Please work with colleagues in multiple section courses to share this aspect.

Learning Outcome                                                                                  Evaluation
1. Explain theoretical approaches to cooperation, competition,              Case study, exam
and conflict to facilitate problem solving.
 
2. Compare various modes of dispute resolution to identify                     Practical Examination, case study, discussion questions
contextual relevancy.
 
3. Apply problem solving and decision making techniques in                   Practical Examination, case study, discussion questions
conjunction with principled negotiation strategies in conflict
situations to resolve disputes.
 
4. Identify personal strengths and weaknesses in relation to                    Practical Examination, case study, discussion questions
communication and their impact on mitigating and creating
situations of conflict.
 
5. Appraise the ethical and human choices to be made in                        Practical Examination, case study, discussion questions, exam
resolving disputes.
 
6. Model leadership through professional and ethical conduct                  Practical Examination, case study
in dispute resolution.
 
7. Communicate with sensitivity, mindfulness, and respect in the             Practical Examination
negotiation process.
Practical Examination
 

Academic Integrity
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Please visit the Academic Integrity website http://open2.senecac.on.ca/sites/academic-integrity/for-students to understand and learn more about how to prepare and submit work so that it supports academic integrity, and to avoid academic misconduct.

Discrimination/Harassment
All students and employees have the right to study and work in an environment that is free from discrimination and/or harassment. Language or activities that defeat this objective violate the College Policy on Discrimination/Harassment and shall not be tolerated. Information and assistance are available from the Student Conduct Office at student.conduct@senecapolytechnic.ca.

Accommodation for Students with Disabilities
The College will provide reasonable accommodation to students with disabilities in order to promote academic success. If you require accommodation, contact the Counselling and Accessibility Services Office at ext. 22900 to initiate the process for documenting, assessing and implementing your individual accommodation needs.

Camera Use and Recordings - Synchronous (Live) Classes
Synchronous (live) classes may be delivered in person, in a Flexible Learning space, or online through a Seneca web conferencing platform such as MS Teams or Zoom. Flexible Learning spaces are equipped with cameras, microphones, monitors and speakers that capture and stream instructor and student interactions, providing an in-person experience for students choosing to study online.

Students joining a live class online may be required to have a working camera in order to participate, or for certain activities (e.g. group work, assessments), and high-speed broadband access (e.g. Cable, DSL) is highly recommended. In the event students encounter circumstances that impact their ability to join the platform with their camera on, they should reach out to the professor to discuss. Live classes may be recorded and made available to students to support access to course content and promote student learning and success.

By attending live classes, students are consenting to the collection and use of their personal information for the purposes of administering the class and associated coursework. To learn more about Seneca's privacy practices, visit Privacy Notice.