ALO421 - Airline Operations

Outline information
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Last revision date Sep 24, 2018 12:44:55 AM
Last review date Dec 3, 2018 12:18:14 AM

Subject Title
Airline Operations

Subject Description
Student will learn day to day operations of an airline including crew resource management, crew scheduling and liaising with support services for the airline. Studies include Structure and economics of the airlines; Airline Pricing; Principles of scheduling; fuel management; fleet planning; Air Cargo and General Aviation. 

Credit Status
One Credit

Learning Outcomes
Upon successful completion of this subject the student will be able to:

1. Demonstrate an understanding of the concepts and relationships of airline operations and management organizational structure.
2. Understand management philosophy of the major air carriers including a breakdown of departments and their functions.
3. Describe the critical role of network schedule planning in the allocation of the carrier’s resources.
4. Discuss the fleet planning process and discuss the importance of selecting the right aircraft to meet the carrier’s objectives.
5. Explain the significance of labour costs to a carriers overall operating expense and discuss the importance of labour relations.
6.  Explain the how aircraft support services integrate into an Airline’s Marketing and Operational mix.
7. Discuss the importance of Systems Operations Control Centres for day to day airline efficiencies.
8. Define and describe the key issues and trends affecting the airline industry

Essential Employability Skills
Communicate clearly, concisely and correctly in the written, spoken and visual form that fulfils the purpose and meets the needs of the audience.

Respond to written, spoken, or visual messages in a manner that ensures effective communication.

Apply a systematic approach to solve problems.

Locate, select, organize, and document information using appropriate technology and information systems.

Analyze, evaluate, and apply relevant information from a variety of sources.

Interact with others in groups or teams in ways that contribute to effective working relationships and the achievement of goals.

Manage the use of time and other resources to complete projects.

Take responsibility for one's own actions, decisions, and consequences.

Academic Integrity
Seneca upholds a learning community that values academic integrity, honesty, fairness, trust, respect, responsibility and courage. These values enhance Seneca's commitment to deliver high-quality education and teaching excellence, while supporting a positive learning environment. Ensure that you are aware of Seneca's Academic Integrity Policy which can be found at: Review section 2 of the policy for details regarding approaches to supporting integrity. Section 2.3 and Appendix B of the policy describe various sanctions that can be applied, if there is suspected academic misconduct (e.g., contract cheating, cheating, falsification, impersonation or plagiarism).

Please visit the Academic Integrity website to understand and learn more about how to prepare and submit work so that it supports academic integrity, and to avoid academic misconduct.

All students and employees have the right to study and work in an environment that is free from discrimination and/or harassment. Language or activities that defeat this objective violate the College Policy on Discrimination/Harassment and shall not be tolerated. Information and assistance are available from the Student Conduct Office at

Accommodation for Students with Disabilities
The College will provide reasonable accommodation to students with disabilities in order to promote academic success. If you require accommodation, contact the Counselling and Accessibility Services Office at ext. 22900 to initiate the process for documenting, assessing and implementing your individual accommodation needs.